Bill Smith's Auto A/C Inc
11122 Jefferson Ave, Newport News, VA 23601 757.596.1561

General / Misc

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Diagnostic Service

Imagine waking up one morning with a stomachache.  You pick up the phone, call the doctor’s office and say, “I’ve got a really bad tummy ache.  How much will it cost to mak...
Published on: Nov 06, 2022

Deciphering The Menu Board At Service Centers : Part 2

You may not be familiar with all the items on your service center’s menu board so here is a quick description of some of the typical services that might be listed.  Remember, the board is t...
Published on: Jul 31, 2012

Technician Training At Bill Smith's Auto A/C Inc; You're In Good Hands

Your vehicle is so important to your life in Newport News: when it breaks down, you need it back on the road as soon as possible – with the problem fixed right the first time. If you've ever check int...
Published on: Dec 01, 2011

Customer Detective Work In Newport News VA

One might say the most challenging part of being an automotive service technician in Newport News is diagnosing a problem before it can be fixed.Cars in Newport News are made up of a bunch of complex ...
Published on: Sep 27, 2011

On-Board Diagnostics in Newport News VA

Some are confused by charges for diagnostic services for a vehicle repair.  Many services include diagnostic fees.  When you take your laptop in for a problem, you’ll likely have to le...
Published on: Aug 16, 2011